You can make changes to your subscription and manage your payment and renewal preferences by logging in to 'My Account'.
Once logged in, you can manage your memberships, and make changes to your profile, payment options, and newsletter subscriptions.
Update membership information
Under the 'Memberships' tab, you can make changes to your delivery address or update payment and renewal preferences:
Cancelling
To cancel your membership, simply click 'Disable auto renew' and you will not be billed again. Your membership will expire at the end of your current payment term.
If you recently purchased your membership and it is still eligible for a refund, you will see an option to 'cancel and refund subscription'. This option will not show in the drop-down menu if you are outside of the refund window. You can view our refund policy here.
Upgrade membership
If you would like to upgrade your membership type for example from monthly to annual, you can do this by clicking on the 'Upgrade' button.
Renewing
If your membership is not on auto-renewal and you are within 6 months (2 weeks for monthly memberships) of your membership expiration date, there will be an option to Renew Membership. You will need to make sure that a payment method has been added before completing the renewal.
NOTE: if you would like to renew but your subscription has already expired, simply resubscribe at orderct.com.
Update payment info
To see a list of your payment methods, to add a new card, or to change your default payment method, go to the 'Payments' tab:
Click the pencil icon to edit existing card information. Click 'Add payment method' to add a new card.