Frequently Asked Questions

I have not received a receipt for my subscription.

You should receive an email receipt immediately after your subscription has been purchased, or a renewal payment has been processed. The subject will be something like "Your receipt from Christianity Today". If you are an international subscriber, it may take more than 24 hours for you to receive this email receipt. 

If you cannot find or did not receive the email, you can access the receipt after logging in at Go to the 'Transactions' tab and click on either the email or download icon next to the transaction you need a receipt for. If you click the email icon, a receipt will be emailed to you. If you click the download icon, you will have the option to download the receipt.




If you are having trouble accessing your receipt in My Account and cannot find the email, feel free to contact us and we can create a receipt for you.

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