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Frequently Asked Questions

  • I have not received my resource.
  • I did not receive a link to download my resource.
  • What if I am not completely satisfied with my download?
  • How do I download a file I have ordered?
  • Can I view my order history?
  • What is the 100% guarantee?
  • I purchased a Movie Discussion Guide. Now whom do I need to get permission from to show movies (even short clips) in church?
  • When opening a file that I downloaded, what should I do if I get the message, "Unable to open file"?
  • I don't have Adobe Acrobat for PDF Files. Can I still read them?
  • What are ZIP and EXE files and how do I download them?
  • I don't have Microsoft PowerPoint. Can I still buy your PowerPoint and use it?
  • I don't have Microsoft Word. Can I still buy your download and use it?