Frequently Asked Questions

Can I view my order history?


You can also access your order history via your account. Once logged in, a list of your orders can be found under 'All Orders':


Hit the 'Download File' button to re-download and your resource will begin to download. If it is a physical item, instead of the Download Link it will show the tracking # and mail carrier if it has shipped and also show your order status.

If you are are still running into trouble, don't hesitate to contact us or call 1-877-247-4787 and we can check the status and if necessary, reship the resource as soon as possible.


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