We have a 100% Guarantee for all of our CT Store resources. If you are not satisfied with your purchase, or if it is damaged or defective, please contact us.
We will gladly accept returned items within sixty (60) days of purchase for a full refund. If you're not completely satisfied with the product you purchased, please contact us or call 877-247-4787. If you contact us within 30 days of the ship date you will receive a full refund to the credit card you used. If it is after that, discretion will be used by our customer support staff for refunds.
Please note, downloadable products such as an eBook or PDF, cannot be returned. However, if you are not completely satisfied with the item(s) you purchased, we will gladly provide you with another downloadable product at an equal or lesser value. Please contact us or call toll-free at 877-247-4787. Some restrictions may apply.
How to Return an Item:
For prompt processing, please include a written explanation of why you are returning the product, your name and address, your account number, and the item number of the product you are returning. Or feel free to mail back the entire packing slip with your return.
Return Shipping Costs:
The customer is responsible to pay return shipping costs unless the product is damaged or you received the incorrect product.