What is your return policy?

We have a 100% Guarantee for all of our resources. If you are not satisfied with your purchase (book, CD or DVD), or if it is damaged or defective, please fill out the contact us form.

We will gladly accept returned items within sixty (60) days of purchase for a full refund. For books, CDs and DVDs, if you're not completely satisfied with the product you purchased, please fill out the contact us form or call 877-247-4787. If you contact us within 30 days of the ship date you will receive a full refund to the credit card you used. If it is after that, discretion will be used by our customer support staff for refunds.

Please note, downloadable products such as an eBook or PDF, cannot be returned. However, if you are not completely satisfied with the item(s) you purchased, we will gladly provide you with another downloadable product at an equal or lesser value. Please fill out the contact us form or call toll-free at 877-247-4787. Some restrictions may apply.

How to Return an Item

For prompt processing, please include a written explanation of why you are returning the product, your name and address, your account number, and the item number of the product you are returning. You will find the product item number on the packing slip. Or feel free to mail back the entire packing slip with your return.

Damaged Good Returns

If you receive a damaged or defective product we sincerely apologize. Please contact us. Damaged or defective items can be substituted for a product of equal or lesser value, or you can be refunded for the purchase price of the product.

Return Shipping Costs

The customer is responsible to pay return shipping costs unless the product is damaged or you received the incorrect product.

Shipping Address

All returns should be shipped to:

APG Sales & Distribution
Christianity Today - Returns
1501 County Hospital Road
Nashville, TN 37218



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request