Store

I have not received my resource in the mail yet.

We usually ship all products out in 1-2 business days. After a few days, if you haven't received your resource in the mail yet, you can check on the status in My Account on the Store Purchases tab after logging in. Once logged in, all of your orders will display with the most recent order listed first. The order status shows in the third column and if you hit the red + icon you can see the tracking number if it has shipped. If it is a downloadable resource, you can also download the resource here.

Store Purchases tab where you can look up the order status or tracking #:

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If you are are still running into trouble, don't hesitate to contact us or call 1-877-247-4787 and we can check the status and if necessary, reship the resource as soon as possible.

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