Frequently Asked Questions

How do I access my downloads?

Download links for Building Church Leaders appear instantly on the order confirmation page and are also delivered to the email address you used during check-out. If you do not see it in your inbox, it may have landed in your spam folder. Gmail users — be sure to check your Promotions tab and drag the email into your "Primary" folder to ensure future deliverability.

If you can't find the email, you can also access your downloads by logging in at and then selecting My Account.

Building Church Leaders My Account Page:bcl-my-account-view.png

If you select the order #, you can see the products you have ordered. You will however, need to go through the checkout process again by adding the product to cart at $0.00 again.

Individual Order Page:


Product Page:


Upon checkout, you can click to download the resource or in the email as well.

If you run into any issues accessing your downloads, don't hesitate to contact us and we can send over your resources.



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