Frequently Asked Questions

Can I view my order history?

To view your order history, use the My Purchases tab of the My Account Tool. You can also re-download your order at this tab using the instructions here:

  1. Click here to go to My Account.
  2. Sign into your account. You are a registered user, since you have already ordered an item. If you need to set/reset your password, you can do so here.
  3. Click on the order number you're looking for.
  4. Right-click and choose "Save Target As."
  5. Save the file on your computer.
  6. Repeat steps 3 – 5 above for each item you want to download again.
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