Frequently Asked Questions

How do I remove auto-renewal from my subscription so I can renew on my own time?

You can remove auto-renewal from your Christianity Today subscription through our Customer Care.  After logging in, you can find your Christianity Today subscription under "Subscriptions" and then click "OTHER OPTIONS" which will open a submenu. There you can select "Change Auto Renewal Status". 

Subscription Summary on Customer Care:

zendesk-change-ar-status.png

Change Auto Renewal Status:

zendesk-remove-ar-status.png

Once, on this page, select the Stop my Auto Renewal radio button and then hit the "SAVE MY CHANGES" button. You can also add auto-renewal on this page if you don't currently have auto-renewal and prefer it on your subscription. If you run into any issues, don't hesitate to contact us through our form.

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