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I did not get the link to download my resource.

 When you place an order, the order confirmation email you receive after ordering includes a link to download your resource. It is a link next to each downloadable product in the email that says "Download Files".

If you need to re-download your Church Law & Tax resource, you can download your resource from the store after logging in. Once logged in, all of your orders will display with the most recent order listed first.

 

If you click on the order # for any of the orders, you can see more order details, including your payment method, shipping information for the order including your shipping tracking #, and the ability to download the product.

Order Status:

zendesk-order-number-status.jpg

Once on the order details page after clicking the order #, simply click on the down blue arrow over the product image.

Order Details for digital resource:

zendesk-order-download.png

After hitting the blue arrow, this will take you to the product download page. Simply click the pdf link and your resource will begin to download.

Product Download:

zendesk-order-downloads-page.png

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