Frequently Asked Questions

How can I manage my subscription?

To change your mailing address or your e-mail address, access your account status, find out if your payment has been applied, or tell us that you've missed an issue, you can do so in Customer Care.

There are several ways to log in:

Account # and zip code: 

(Your account number can be found in the confirmation email you received when you subscribed. It is also printed on the address label on your magazine.)

customer_care_login.png

 

Using your email address and zip code:

mceclip0.png

 

Name & Address for U.S. and Canadian subscriptions: 

mceclip1.png

 

Account # and Last Name if International:

mceclip2.png

Once logged in, you will see a list of your available subscriptions. You can renew, change your address, update your email. You can see your account status, pay your bill, get an order receipt, report a missing or damaged issue, change your auto-renewal status, suspend mailings, or select your special issues, or cancel your subscription under the 'Other Options' drop-down.

customer-care_options.png

If you have any questions or issues logging into Customer Care, don't hesitate to contact us.

Was this article helpful?
3 out of 24 found this helpful
Have more questions? Submit a request